Frequently Asked Questions
Everything you need to know about your Wristbuddys experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return authorization.
Are your watch straps compatible with all brands?
Most of our straps are designed for standard lug widths. Please ensure you measure your watch's lug width in millimeters before purchasing to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Do you provide tracking information?
Yes, once your order has been dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.
How do I care for my leather straps?
To prolong the life of your leather straps, avoid prolonged exposure to water or direct sunlight. Clean with a damp cloth and use a specialized leather conditioner periodically.